Terms of service

1. Who we are

Indexify SEO Platform is a service of Indexify Ltd, a company registered in England and Wales, company number 15094544, with its registered office at 86-90 Paul Street, London EC2A 4NE. In these terms, "we" and "us" means Indexify Ltd, and "you" means the business or person who subscribes. You can contact us at info@indexify.co.

2. What the service is

Indexify SEO Platform is an automated service. When you sign up, our software reads the public pages of your website and looks at search data for what you sell and the area you serve. It then gives you a private dashboard that shows where your website stands in search, a few quick wins, and 3 to 5 tasks a week, each with suggested wording you can paste into your website.

About every 3 days the service visits the pages tied to your open tasks again to see whether the changes are live. About every 7 days it writes a new set of tasks and sends you a short email.

The analysis and the suggested wording are produced automatically, including by AI software. Nobody at Indexify reviews them before you see them. Please read each suggestion and use your own judgement before you change your website.

3. No promise of results

Search engines decide which websites appear and in what order, and they change how they do this often. We cannot and do not promise any position in search results, any amount of traffic, enquiries or sales, or any other result. Figures on your dashboard are estimates from search data and may not match what you see elsewhere.

4. Your responsibilities

• You must own the website you give us, or have permission to manage it and to have it analysed.
• You decide which changes to make. You are responsible for your website and its content, including making sure anything you publish is accurate and lawful.
• Keep your dashboard link private. Anyone who has it can see your dashboard. If you think someone else has it, email us and we will change it.
• Do not use the service to analyse websites you have no business reason to analyse, or try to disrupt it.

5. Visiting your website

By subscribing, you allow our crawler to visit the public pages of your website, and the websites of any competitors you name, for the purposes of the service. It identifies itself, follows your robots.txt file and reads at most 30 pages per visit. Details are on our crawler page.

6. Price and payment

The price is £49 a month, VAT included, as shown on the sign-up page and at checkout. Payment is taken in advance by card through our payment provider, Stripe, when you subscribe and then on the same date each month until you cancel. We do not see or store your full card details.

We may change the price for future months. If we do, we will email you at least 30 days before the new price applies, and you can cancel before then.

7. Cancelling

There is no minimum term. You can cancel at any time from your dashboard ("Manage or cancel subscription") or by emailing info@indexify.co. Your subscription then stops at the end of the month you have already paid for, and you keep access until then. We do not refund part months, except where the law says we must.

The service is for businesses. If you are buying as a consumer, you have the rights the law gives you, and nothing in these terms reduces them.

8. If we suspend or end the service

We may pause or end your subscription if a payment fails and is not put right, or if you break these terms in a serious way. We may also stop offering Indexify SEO Platform. If we end your subscription for any reason other than your breach, we will give you at least 30 days' notice where we can and refund any payment for time you will not receive.

We work to keep the service running, but it may sometimes be unavailable, for example during maintenance or when a supplier we rely on has a problem. We may change or improve how the service works as long as the main features described above stay in place.

9. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.

Otherwise, we are not liable for loss of profits, sales, business, revenue, goodwill or data, or for any indirect or consequential loss. Our total liability to you in connection with the service in any 12 month period is limited to the amount you paid us in that period.

10. Your information

How we collect and use personal information is explained in our privacy notice.

11. Changes to these terms

We may update these terms. If a change affects you in a meaningful way, we will email you at least 30 days before it applies. The date at the top of this page shows when they last changed.

12. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute. If you are a consumer living elsewhere in the UK, you can also bring a claim in your local courts.